Terms & Conditions

These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.

​

Every vitamin brand in the U.S. is required to include this line. Supplements are regulated differently from medications, so even when something supports your health, organ function, or helps fill nutrient gaps, companies cannot claim to treat medical conditions.

​

You might hear phrases like ‘food is medicine,’ and it’s true that what we eat can support our health. But your doctor cannot say that a certain food or drink ‘cures’ anything — even when people feel it helps — because legally, only medications can make treatment claims. This disclaimer exists to keep that line clear.

​

Always consult a healthcare professional before starting any new supplement, especially if you are pregnant, nursing, taking medication, or have medical conditions.

1. Introduction

Welcome to Greenhaus. By accessing or using our website, purchasing products, or interacting with our brand, you agree to these Terms & Conditions. Please read them carefully. “We,” “us,” and “our” refer to Greenhaus. “You” refers to customers and site users.

2. Use of Our Website

By using this website, you agree not to misuse or reproduce any part of it. All content — including text, images, branding, and product descriptions — is owned by Greenhaus and protected by copyright and trademark laws.
You must be 18 years or older to purchase our products.

3. Product Information

Greenhaus sells dietary supplements intended to support general wellness and fill nutrient gaps. Our products are not medications.
We aim to provide accurate information, but we cannot guarantee that every detail on the site is error-free. We may update product details, pricing, or availability at any time.

4. Payments & Billing

We accept major payment methods through our secure checkout.
By completing a purchase, you authorize us (and our payment partners) to charge your card for the total amount shown at checkout, including taxes and shipping.

If your payment method fails, your order may be paused or cancelled until updated information is provided.

5. Shipping Policy

Orders are processed in the order they are received. Delivery timeframes may vary by location and carrier.

You are responsible for entering the correct shipping address.
If a package is lost due to an incorrect address, we cannot refund or replace the order.

For lost or damaged packages, contact us within 7 days of delivery.

6. Returns, Refunds & Replacements

Due to the nature of supplements, we cannot accept returns on any product.

We offer replacements (not refunds) for:

• damaged items

• incorrect items

• missing items

Claims must be submitted within 15 days of delivery with photo documentation.

7. Intellectual Property

All branding, product descriptions, logos, graphics, and site content belong to Greenhaus and may not be copied, reproduced, or used without permission.

8. Limitation of Liability

Greenhaus is not liable for:

• adverse reactions from misuse of products

• loss or damage caused by improper shipping addresses

• website outages or errors

• indirect or consequential damages

Your use of our site and products is at your own discretion and risk.

9. Changes to Terms

We may update these Terms at any time. Updates will be posted on this page with a new “Last Updated” date.
Continued use of the site means you accept the updated terms.

1. Overview

By enrolling in a Greenhaus subscription, you agree to the following Subscription Terms, in addition to our general Terms & Conditions. Subscription orders renew automatically every 3 months unless cancelled.

2. Subscription Billing Cycle

• Greenhaus subscriptions run in 3-month billing cycles.

• Your payment method will be charged every 3 months based on your original purchase date.

• You will receive email confirmation for each renewal.

3. Auto-Renewal

Your subscription automatically renews unless cancelled before the next renewal date.

You will continue to receive all shipments already paid for, even if you cancel before they ship.

4. How to Cancel

You may cancel anytime by:

• Logging into your Greenhaus account

• Visiting My Subscriptions

• Selecting Cancel Subscription

Cancellations apply to future billing cycles only.
We do not refund subscription payments once a new cycle has begun.

5. Refunds & Returns

Subscription charges are non-refundable once processed.

We do not accept returns on opened products.
If your delivery arrives damaged or incorrect, contact us within 7 days and we will replace it at no cost.

6. Updating Your Payment Information

You are responsible for keeping your billing information current.
If a renewal payment fails:

• we will notify you by email

• your subscription may pause until updated

Greenhaus is not responsible for missed shipments due to expired cards.

7. Subscription Price Changes

We may update subscription pricing.
If this happens:

• you will receive at least 15 days’ notice by email

• you may cancel before the new price takes effect

8. Shipping for Subscription Orders

Subscription orders follow the same shipping terms as one-time purchases.
You are responsible for correct shipping addresses on file.

9. Pausing or Skipping Shipments (optional — add only if you want to offer this)

If you choose to allow pauses:

Customers may pause their subscription once per cycle through their account settings.
Pausing will delay the next billing date but will not cancel the subscription.

(I can adjust this based on whether you allow pausing.)